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SUMMIT · 常見問題與聯絡方式

怎麼開始免費試用?

完成初次設定後會出現 SUMMIT Pro 介紹頁,選擇「年訂閱」並點「開始 7 天免費試用」即可。試用期結束前 2 天,App 會提醒你。

怎麼取消訂閱?

打開 iPhone「設定」→ 點最上方你的名字 →「訂閱項目」→ SUMMIT → 取消訂閱。只要在試用或訂閱期間結束前至少 24 小時取消,就不會再被收費。

換手機或重新安裝後,怎麼恢復 Pro?

在 App 的「設定」或 Pro 介紹頁點「恢復購買」,使用同一個 Apple ID 即可。

我的訓練紀錄存在哪裡?

只存在你的手機上,沒有帳號、也不會上傳。換手機前,請在「設定 › 你的資料 › 匯出我的資料」備份。

搜尋不到我的登山地點

試試附近的鄉鎮或山名的其他寫法,或點「改為輸入座標」直接輸入經緯度。天氣預報最多提供 16 天內的資料,太早之前會先顯示目前天氣。

訓練時身體不舒服

請立即停止。訓練結束時回報疼痛,之後的課表會自動減量;若疼痛持續,請諮詢醫師或物理治療師。

聯絡我們

寄信到 hello@lilizlab.com,請附上 App 版本(設定 › 版本)與問題描述。

English

Support

How do I start the free trial?

After the first-time setup, the SUMMIT Pro screen appears. Choose Yearly and tap "Start 7-day free trial". The app reminds you 2 days before the trial ends.

How do I cancel?

Open iPhone Settings → tap your name at the top → Subscriptions → SUMMIT → Cancel Subscription. Cancel at least 24 hours before the trial or period ends and you won't be charged again.

New phone or reinstalled — how do I get Pro back?

Tap "Restore purchases" in Settings or on the Pro screen while signed in with the same Apple ID.

Where is my training data?

Only on your phone — there are no accounts and nothing is uploaded. Before switching phones, back it up with Settings › Your data › Export my data.

I can't find my hike destination

Try a nearby town or another spelling, or tap "Enter coordinates instead". Forecasts cover the next 16 days; before that, the app shows current conditions.

I feel unwell while training

Stop right away. Report pain when you finish and your next sessions will be lighter. If pain persists, see a doctor or physiotherapist.

Contact

Email hello@lilizlab.com with your app version (Settings › Version) and a short description.